Help and Support Service
Help to be successful with your Network monitoring and IDS environment
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OwlH provides the help you need to be successful with your network monitoring and IDS environment.
OwlH provides the help you need to be successful with your network monitoring and IDS environment.
Contact us: prohelp@owlh.net
Contact us: prohelp@owlh.net
Help to manage your Network Monitoring and IDS solution
Help to manage your Network Monitoring and IDS solution
HELP AND SUPPORT SERVICE
HELP AND SUPPORT SERVICE
Premium
Premium
Standard
Standard
Check Frequency
Daily
Twice per month
OwlH team Remote Access
24x7 Direct Remote access or On-Demand
On-Demand
Sessions and acrivity time
Daily review - about 400H by year
1 hour per session
Deployment Services
included
per project scope
Annual support
included
included
* OwlH Service identifies useful improvements to traffic capture, analysis, visualizacions, etc. and will work with you to optimize your monitor and detection capabilities
Custom rules - create, optimize, modify
V
V
Custom visualizacion panels
V
V
Traffic capture optimization
V
Storage optimization
V
Custom Use Case: Create, support and adapt
V
Contact us: prohelp@owlh.net
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